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Legal Notice (Impressum)
Information pursuant to § 5 German Telemedia Act (TMG)
Remotehands 247 GmbH
Ulmenstr. 30/32
63165 Mühlheim am Main
Germany

Represented by:
Managing Director: Dragan Markovic

Contact:
Phone: +49 6108 995 7135
Email: info@rh-247.com
Website: www.remotehands24-7.com

Company Registration:
Commercial Register: HRB 55313
Register Court: Offenbach am Main District Court (Amtsgericht Offenbach am Main)

VAT Identification Number:
VAT ID according to § 27a German VAT Act:
DE330548932

Share Capital:
EUR 25,000

Responsible for content according to § 18 (2) MStV:
Dragan Markovic
Ulmenstr. 30/32
63165 Mühlheim am Main
Germany

EU Online Dispute Resolution:
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr
Our email address can be found above in this Legal Notice.

Consumer Dispute Resolution:
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Privacy Policy
Last updated: January 2026
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website.
Personal data is any data with which you can be personally identified.
Detailed information on data protection can be found in this Privacy Policy.

Data Controller
The data controller responsible for data processing on this website is:
Remotehands 247 GmbH
Ulmenstr. 30/32
63165 Mühlheim am Main
Germany
Managing Director: Dragan Markovic
Phone: +49 6108 995 7135
Email: info@rh-247.com
Website: www.remotehands24-7.com
The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

Data Collection on This Website
How do we collect your data?
Some data is collected when you provide it to us, for example by entering information in a contact form or sending us an email.
Other data is collected automatically by our IT systems when you visit the website.
This includes technical data such as browser type, operating system, time of page access, and IP address.

What do we use your data for?

• To ensure error-free operation of the website
• To analyze user behavior
• To process inquiries
• To fulfill or initiate contractual relationships

Your rights regarding your data
You have the right to:

• Access your data (Art. 15 GDPR)
• Rectification (Art. 16 GDPR)
• Erasure (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)

You also have the right to lodge a complaint with a supervisory authority.

Hosting
External Hosting
This website is hosted by an external service provider:
Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen
Germany
Personal data collected on this website is stored on the servers of the hosting provider.
This may include IP addresses, metadata, communication data, website access logs, and other data generated through the website.
The use of the hosting provider is based on Art. 6 (1)(b) GDPR (contract performance) and Art. 6 (1)(f) GDPR (legitimate interest in secure and efficient website operation).
A data processing agreement (DPA) has been concluded with the hosting provider.

Server Log Files
The hosting provider automatically collects and stores information in server log files:

• Browser type and version
• Operating system
• Referrer URL
• Hostname of the accessing device
• Time of server request
• IP address

This data is not merged with other data sources.
Legal basis: Art. 6 (1)(f) GDPR.

Cookies
This website uses cookies.
Cookies are small text files stored on your device by your browser.
Types of cookies

• Essential cookies
  Required for the technical operation of the website
  (Art. 6 (1)(f) GDPR)
• Analytics / statistics cookies
  Used only with your explicit consent
  (Art. 6 (1)(a) GDPR)

You can withdraw your consent at any time via the cookie banner.

Google Analytics (GA4)
This website uses Google Analytics 4, a web analytics service provided by:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland
Google Analytics uses cookies that enable an analysis of website usage.
IP anonymization
IP anonymization is enabled on this website.
Your IP address is truncated by Google within the EU or EEA before storage.
Legal basis
Google Analytics is used only with your consent
(Art. 6 (1)(a) GDPR, § 25 (1) TTDSG).
Data transfer to third countries
Data may be transferred to servers in the United States.
Google relies on EU Standard Contractual Clauses for such transfers.
Withdrawal of consent
You can withdraw your consent at any time via the cookie banner.
You can also prevent Google Analytics tracking by installing the browser add-on:
https://tools.google.com/dlpage/gaoptout
More information:
https://policies.google.com/privacy

Contact Form
If you send us inquiries via the contact form, your details will be stored for processing the request.
Legal basis:

• Art. 6 (1)(b) GDPR (contract or pre-contractual measures)
• Art. 6 (1)(f) GDPR (legitimate interest)

Your data will remain stored until the purpose ceases or deletion is requested.

Contact via Email or Telephone
If you contact us by email or telephone, your personal data will be processed to handle your inquiry.
Legal basis:
Art. 6 (1)(b) GDPR and/or Art. 6 (1)(f) GDPR.

SSL / TLS Encryption
This website uses SSL or TLS encryption for security reasons.
You can recognize an encrypted connection by “https://” and the lock symbol in your browser.

Objection to Promotional Emails
The use of contact details published in the legal notice for sending unsolicited advertising is hereby objected to.

Right to Lodge a Complaint
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.

Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect legal changes or modifications to our services.